Description
To Whom It May Concern:
I have owned several Timex Expeditions of the same model I bought. So, for Christmas, I thought I would get one for my boyfriend. Since he was on the road travelling, I did not have the opportunity to give it to him until after New Years. He was delighted with the watch, especially the time zone and Indiglo features. When he returned from his most recent trip, he advised me that the Indiglo had stopped working. We checked the battery, but it turn out there is some sort of bent pin that is causing the Indiglo to stop working. Unfortunately, his last road trip and my knowledge of this problem came after Jan.31, 2010, which was my final date to return the watch for replacement. We actually looked at some on your site to upgrade to a different version of the Expedition or a better Timex but now we are stuck with this one.
I know my boyfriend is disappointed but says it's okay. I, however, do not feel it is okay and has ruined one of my Christmas gifts to him. This is especially irritating since i am on a fixed income and can do little to remedy the problem. Ideas? Suggestions? Can there be an exception for this? I have the packaging for the watch but not longer have the shippinmg box or return receipt sonce I did not foresee this.
Thank you for the opportunity give feedback on this.
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